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Terms & Conditions

Effective January 2024

 

Welcome to Shelby's Pole Studio website. By using this website or enrolling in our services, you agree to the following Terms and Conditions. Please read them carefully before proceeding.

 
Website Use

  • This website is owned and operated by Shelby's Pole Studio.

  • All content provided is for informational and promotional purposes only.

  • By using this site, you agree not to:

    • Copy or reproduce any content without permission

    • Use this site in any unlawful or harmful manner

    • Attempt to breach any security or access unauthorized areas

 
Intellectual Property
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All images, videos, text, logos, and designs on this site are the property of Shelby's Pole Studio or used with permission. You may not reproduce, distribute, or use any materials without our written consent.

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Membership Terms

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Membership & Fees​

By purchasing a Shelby's Pole Studio class pass or ongoing membership, you agree to the following:

Permanent Booking for Pole Classes

  • $25 per class

  • This is considered a membership and guarantees your weekly spot.

  • A minimum of 2 weeks' written notice is required to end your permanent booking.

Weekly Membership

  • $92 per week

  • Includes up to 5 classes per week

  • Weekly payment is required whether you attend, miss, or reschedule classes.

8-Week Term Pass

  • $202 per term

  • Includes 1 class per week over 8 consecutive weeks

Practice Sessions

  • $15 per session

  • Discounted to $10 if you are attending classes during the same week

  • If you attend a discounted practice session and later cancel your class that week, the $10 difference will be added to your next invoice.

 

Cancellations & Rescheduling

  • Please cancel or reschedule at least 24 hours in advance to avoid fees.

  • Late cancellations (under 24 hours’ notice) will result in the class being forfeited.

  • No-shows result in the class being forfeited. 

  • If you cannot attend your regular permanent booking, it is your responsibility to reschedule within the same week (subject to availability).

  • If no alternative class is attended that week, the class will be forfeited.

  • By providing your credit card details and continuing your membership, you authorise Shelby's Pole Studio to charge the full membership rate to your card in the event of a late cancellation, no-show, or failed cash payment.

  • We understand that unexpected events happen. If you believe your cancellation was due to circumstances beyond your control, please contact us promptly so we can assess it fairly.​

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Private Lessons & Nutrition Coaching:

  • A $40 deposit is required to secure your booking.

  • Cancelling with less than 24 hours’ notice results in forfeiture of the deposit.

  • With more than 24 hours’ notice, your session may be rescheduled without penalty.

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Membership Pauses

  • You may pause your membership for multiple weeks with 2 weeks' written notice.

  • Please include the exact pause dates in your request.

  • Your class spot will be held and no payments will be taken during the pause.

Membership cannot be selectively applied week to week based on availability.

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Catch-Up Classes

  • If you’re away for a week, you may make up missed classes within 60 days if you hold a weekly membership.

  • You may make up missed classes within the term if you hold a term pass.

  • Catch-ups apply to current class pass holders only and must be used while your membership is active.

  • No refunds will be provided for unused classes unless previously arranged.

 
Studio Rules & Expectations
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All students must adhere to the studio policies outlined in our Studio Terms & Conditions page. Key rules include:

  • Zero tolerance for drugs or alcohol before or during training.

  • Use of crash mats and safety gear is expected at all times.

  • Respectful behavior toward instructors and students is mandatory.

  • Students must not teach or instruct other students under any circumstances.

  • All injuries must be reported immediately and medical attention sought when required.

 
Liability Disclaimer
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Shelby's Pole Studio is not liable for any injuries, damages, or losses incurred while participating in pole dancing classes or using our facilities or website. By enrolling, you agree to:

  • Accept responsibility for your own safety and participation.

  • Waive any legal claims against Shelby's Pole Studio and its instructors.

  • Follow all safety instructions and use equipment properly.

 
Changes to Terms
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We reserve the right to modify these Terms and Conditions at any time. Changes will be updated on this page and are effective immediately upon posting. Continued use of the site or studio services indicates your acceptance of any changes.

 
Contact
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For questions about these terms, please contact us at:
📧 michelleplowmann@rocketmail.com
📱 0499 117 911

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